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An Instacart shopper reveals the 4 biggest mistakes customers make when ordering groceries online

Insider
Insider
Jun 17 · 4 min read

If you don’t leave instructions or a tip for your Instacart shopper, your order could be delayed, or you may not receive the best service.

Jen, an Instacart shopper, (left) and a screenshot of the Instacart app (right).
An Instacart shopper revealed the common mistakes she sees customers make when they order groceries through the app. Photo: JEN-on-the-GO!; sdx15/Shutterstock

By Melissa Wiley

Jen, 54, an Instacart shopper, told Insider she’d worked for the grocery-delivery company since April 2020.